Refund Policy

Effective Date: Nov 20, 2024

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This Terms of Service Agreement (“Agreement”) is entered into by and betweenEcommTea,   LLC   (“Service   Provider”),   located   at   442   5th  Avenue,   Suite   2451,Manhattan, NY 10018, and its clients (“Client,” “you,” “your”) who engage with ourservices. By using our services, you agree to the terms outlined below.

For inquiries or concerns, contact:

• Email: Clientsupport@ecommtea.com
• Phone: 347-515-2347

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Privacy

Your use of the Site is subject to our Privacy Policy. You should review thePrivacy Policy carefully.

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Services Covered

1. Monthly   Subscription   Services   Recurring   monthly   services   includebookkeeping, business advisory, CFO services, and compliance assistance,billed monthly.
2. One-Time   Advisory   Services   Advisory   sessions,   business   planning,financial modeling, and other one-time services are booked and paid inadvance
3. Integration and Data Migration Services involving integration betweenaccounting software, ERP systems, and other business tools, as well as datamigration, are governed by specific integration terms outlined in Section 6.
4. Custom Dashboards & Financial Analysis Development of custom financialdashboards, pitch decks, and financial analysis reports tailored to the Client'sbusiness needs.
5. Payment Processing Payments for all services are processed securely viaStripe, ACH, or other approved payment methods.

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Conditions of Service

By accessing or using this website and the services provided herein, you agreeto comply with these Conditions of Service and our Privacy Policy. Yourcontinued use of the website confirms your acknowledgment of an agreementto be bound by these terms.

You affirm that you are at least 18 years of age and possess the legal capacity toenter into binding contracts for financial, bookkeeping, business advisory, datamigration, CFO services, and other related services offered by EcommTea,LLC. Individuals under the age of 18 are prohibited from using our services andmust immediately discontinue any use of this website.

You further represent and warrant that all information you provide, whetherrelated to yourself or your organization, is accurate, complete, and current. Youagree to notify us promptly of any changes to the information you haveprovided, including any material alterations that may affect your ability to usethe Services or any obligations under this Agreement.

By   utilizing   our   website   and   clicking   on   designated   areas   or   submittingelectronic information, you consent to the validity and enforceability of suchelectronic communications, and agree that they will be considered legallybinding and in writing for all purposes. You acknowledge and agree that you willnot contest the legal binding nature, validity, or enforceability of any documentor confirmation executed via electronic means, including but not limited to clicksor electronic signatures.

Additionally, the following terms apply:

• Compliance   with   all   relevant   federal,   state,   and   local   laws   andregulations governing the use and transmission of data acquired throughour Services;
• Prohibition of any fraudulent, deceptive, or unlawful activities while usingthe Services;
• Avoidance of devices, software, or technologies that could interfere with,damage, or disrupt the website or the Services;
• Adherence   to   authorized   procedures   for   accessing   and   utilizingEcommTea, LLC systems and Services.

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Payment and Refund Policy

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